BY VISITING LOVENEHAJHA.COM AND LOVENEHAJHA.AS.ME,YOU ARE CONSENTING TO OUR PRIVACY POLICY.
Overview
CompassZen, LLC (“Company”) is committed to protecting your privacy online. This Privacy Policy describes the personal information we collect through this website at lovenehajha.com and all connected sites (the “Site”), and how we collect and use that information.
The terms “we”, “us” and “our” and “Love, Neha Jha” refer to CompassZen, LLC (“Company). The term “user,” “you” and “your” refers to site visitors, customers and any other users of the site.
The term “personal information” is defined as information that you voluntarily provide to us which personally identifies you and/or your contact information, such as your name, phone number and email address.
Company provides a website where users can read articles on topics including but not limited to life + success coaching, astrology, human design, psychology and energy work and service where users may purchase services including but not limited to 1:1 sessions, coaching packages, masterminds, group coaching, online classes, workshops (the “Service”).
Use of lovenehajha.com and connected sites, including all materials presented herein and all online services provided by Company, is subject to the following Privacy Policy. This Privacy Policy applies to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to this Privacy Policy, without modification, and acknowledge reading it.
Age of Consent
By using the Website, you represent that you are at least 18 years of age.
Information We Collect
Product Orders. We collect a variety of personal information with each product order, but always only the bare minimum necessary to effect the sale. This includes but is not limited to: Your name, billing address, email address and phone number. This information is shared with our e-commerce software providers to ensure the delivery of your order. We use your email to communicate with you about your order and to manage our customer relationship with you. When you place an order you may be added to our mailing list from which you can unsubscribe at any time using the unsubscribe link in each email or by contacting us at neha@lovenehajha.com.
Your payment information. We collect payment information for each order but we do not store payment information on Love, Neha Jha servers. Your payment information is securely communicated to and processed via our e-commerce software providers. All personal information collected for an order is used for the fulfillment of that order and to manage our customer relationship with you.
Blog Interaction. We only collect the personal information you voluntarily provide to us which may include: Your first name and email address, in order to subscribe to our mailing list; your first name, email address and/or social media profile in order to post a comment on our blog via third party provider, Disqus; Your full name, email address and message in order to contact us via our contact form.
Activity. We may record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. We use this type of information to administer the Site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site.
Cookies. We may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all.
Contact. We may collect a name and email address if you submit a question or query via our contact forms. Based upon the Personal Information that you provide us, we may communicate with you in response to your inquiries to provide the services you request and to manage your account. We may send you marketing emails with either your consent or if we believe we have a legitimate interest to contact you based on your contact or question.
How Your Information Is Used
The information you provide is used to process transactions, personalize your experience, improve customer service, send periodic emails, and improve the service we provide. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. In those cases, we will share your information with trusted third parties, such as our online course software, in order to provide the service. These trusted third parties agree to keep this information confidential. Your personal information will never be shared with unrelated third parties. We do not store your credit card information. As a function of historical record keeping, we keep contact form emails and records of purchase transactions indefinitely. If you leave a comment, the comment and its metadata are retained indefinitely. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Transfers Outside of the European Union
Note that we may transfer data internationally. For users in the European Union, please be aware that we transfer Personal Data outside of the European Union. By using our Website and providing us with your Personal Data, you consent to these transfers in accordance with this Privacy Policy.
Non-Personal Information:
In general, we use Non-Personal Information to help us improve the Website and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns of the Website. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our sole discretion.
Third Party Links
The Site may contain links to third party websites. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you on our Site. Other sites accessible through our site via links or otherwise have their own policies in regard to privacy. We are not responsible for the privacy policies or practices of third parties.
Security
Security Measures. We maintain security measures to protect your personal information from unauthorized access, misuse or disclosure. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.
Sharing. Please be aware that when you use our Site to post comments and share other information, any information that you provide may not be secure and can be collected and used by others. As a result, you should exercise caution before you make such disclosures.
Children. To access or use the Site, you must be 18 years or older and have the requisite power and authority to enter into this Privacy Policy. Children under the age of 18 are prohibited from using the Site. If we become aware that we have inadvertently received personally identifiable information from an underage user as part of the Site, we will delete such information from our records.
Your Rights
If you are a customer or blog subscriber, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. You are also able to request a rectification of your data at any time by emailing neha@lovenehajha.com.
How to Update Your Information
If you opt-in to our mailing list, the option to unsubscribe or update will be included in every email. You may also access and correct your personal information and privacy preferences by contacting us with your request at neha@lovenehajha.com.
Notification of Changes to this Policy
You acknowledge and agree that it is your responsibility to review this Site and this Policy periodically and to be aware of any modifications. Updates to this Policy will be posted on this page.
Contact
If you have questions about our Privacy Policy, please contact us via regular mail or email at: neha@lovenehajha.com
Updated: August 2020